To help you make the most of your visit, and to prepare yourself for your day, please read the following;
Citizens is accessed via the East Stand reception.
Hospitality opening hours
Citizens opens 3 hours before kick-off and will close 1 hour after the final whistle.
The Citizens suite offers a selection of starters to your table, followed by a hearty carvery at the serving station.
Should you have any special dietary requirements please contact us at least ten days prior to the fixture.
The Club reserves the right to refuse alcohol to anyone that may appear intoxicated. It is the ticket holder’s responsibility to ensure all guests behave responsibly.
Manchester City operates a smart casual dress code. No tracksuits, sportswear, caps, shorts, football shirts, ripped or bleached jeans are allowed. Smart trainers are permitted. The above dress code does not apply to children under the age of 12, we do ask that all children are dressed smartly. The club has the right to refuse admission to any person wearing clothing deemed inappropriate. Strictly no away colours or offensive clothing.
Stadium Smoking Policy
Smoking is prohibited throughout the stadium. The use of electronic cigarettes is also prohibited.
Entry and Exit Policy
Failure to provide the relevant ticket upon arrival will result in your being refused entry to the Stadium. For safety reasons guests are not permitted re-entry to the stadium under any circumstances.
VIP car parking provided 1 per 4 guests.
Dates and times of fixtures are subject to change, sometimes at short notice. Every effort will be made to keep you informed, but we cannot be responsible for changes.
The Citizens is in an area exclusive to home fans. If you or any of your guests support a visiting team, please behave in an appropriate manner, and do not make your allegiance known in any way.
Due to security reasons large bags are not permitted into the stadium. We suggest you do not bring any bags larger than an A4 sheet of paper.